People, data, process

AI transformation has three priorities: people, data, process. Each is needed to truly transform a business. Together they make up the PDP framework.

AI transformation has three priorities: people, data, process. Each is needed to truly transform a business. Together they make up the PDP framework.

People first. At Snowflake, one small win got people asking what else they could build. Chief people officer Arnnon Geshuri: you don't need to be technical, you just need to know what you want. Next is data. When the right way isn't the easy way, people route around policy, so governance has to support the change, not stop it. Then process. Zapier CFO Ryan Roccon says the company called an AI code red in March 2023 and redesigned how it operates. Most of its finance automations now carry an agentic step.

People, data, process. It's the best way to transform your business for AI. The framework is at lyr3.com/pdp.

Sources: Arnnon Geshuri (Snowflake), Digital HR Leaders, "How Snowflake Is Using People Analytics to Lead AI Transformation," Sep 21, 2026. Philip Ideson and Mason Morgan (CrossCountry Consulting), Art of Procurement, "EP 017: Stop Buying Technology. Start Changing the Operating Model," Sep 23, 2026. Ryan Roccon (Zapier), CFO Thought Leader, "2016: Building the Operating System for Agentic Automation," Sep 21, 2026.